In the current terms and conditions, the renter is the person
renting the vehicle while the rental company is titled as POWER LINK LIMOUSINE
(company).
PLEASE READ CAREFULLY!
Important Note!
Anyone, renter or any other person, using our services in
any capacity is bound to accept and follow these terms and conditions. If you
do not follow these terms and conditions, please do not use our services in any
capacity. POWER LINK LIMOUSINE reserves al the rights to modify, change or
cancel any or all of these terms and conditions without prior notice to users
of services. We hope you Will cooperate with us to ensuring best car services
as usual.
Always On-Time
Our luxury limousine service is always on time and if you
find us more than 15 minutes late, we will offer you a free ride. To qualify
for this facility, you must make a reservation at least 24 hours in advance.
However, we can not guarantee the same if the weather is not suitable. Covers
base fare value up to $100, and excludes tolls, tips and surcharges.
Corporate Discount 20% off on First Ride
You can get a 20% off for your first ride. To qualify, a
valid appointment has been set up to discuss the setting up of a corporate
account. Discount is applicable to an airport sedan reservation and will be
applied as a discount on the second months invoice.
Flight Information
You must inform the company about your flight details and
the estimated arrival time. If you do not provide the company with these details,
we will never take any responsibility of offer compensation for a failed
rental.
Reservations
It is advised to make a reservation in advance. It will help
you find a vehicle of your choice. We also offer vehicles on short notice. All
reservations are based on a vehicle category and not a certain car model. In
case of no availability for a confirmed reservation, POWER LINK LIMOUSINE
reserves the right to offer a vehicle of bigger category to the customer with
no extra charge.
Payments
At the time of making a booking, a deposit is required. The
full payment is required after the ride completion. We accept all types of
credit and debit cards.
Numbers of Passengers
All vehicles are insured for the appropriate maximum number
of passengers. Please ensure that you choose a vehicle suitable for the size of
your party.
No Shows
If you are unable to locate your driver at airport or any
other pick up point, please contact us , we will guide you to your chauffeur.
If you do not call the dispatch office, you will have to pay the rent or a
no-show fee. On the other hand, if you do not arrive at the picking point,
chauffeur will wait up to 60 mins For airport and train station pickups, After
that we will try to connect with you via your personal mobile number, house
phone number or the number of person you mentioned during booking your order.
If we do not receive any response from your side, the vehicle will be released
and you will have to pay a full no-show fee and any other waiting charges. If
you want the chauffeur to wait for you, you will have to call the office to
authorize the chauffeur. If we do not hear from you after the time frame, we
will contact you again, if no contact is made you will get billed for the ride
plus the waiting time. Therefore A "No Show" fee is equal to the trip
cost plus applicable wait time fee will be charged when the passenger fails to
arrive at the designated location. If you can not find your driver, please
contact us to avoid no-show fee.
Damages Resulting From Your Act
You are responsible to return vehicle in its normal
condition. Any damage occurred to the vehicle due to you is your
responsibility. You also agree and acknowledge paying all the related fees and
charges to get the vehicle back to its normal working condition.
Credit Card Transactions:
We only take authorization of credit card to confirm the
availability of the funds and if you will check your statement, it will show is
pending funds. The authorization amount is generally higher than the agreed
rent. It is because you can make stop over during the ride or you can change or
modify the destination. In such cases, we will then charge your card after the
trip has been completed. All receipts are sent by email.
Dispute Resolution
Corporate clients with valid corporate accounts can make the
payments upon receiving the receipts. If they find anything not correct, please
make sure to file complain within 10 days from the invoice date. If you find
anything wrong, please send us the copies of receipts or invoices via mail or
fax, and indicate the issues on the receipts or invoices. If you raise a
dispute after the time allotted, you will have to pay all the bills.
If you are an individual client, all bills charged to your
credit card will be considered final and payable unless you make a written
complain within days of issuance of the bill or invoice. Copies of credit card
slips or vouchers or credit card statement should be mailed o faxed and
indicate the disputed or wrong payments. All disputes initiated after the
allowed time frame period will be considered final and non refundable.
Collection Fee
You agree to pay all legal counseling fees, litigation fees,
legal fees, costs, accounting fees, expenses and disbursements for all actions
taken prior to, during and subsequent to the initiation of legal proceedings to
collect payments due in cases of non-payment.
Rate Charges
POWER LINK LIMOUSINE reserves the right to change any rates
for services, fee or for any other expense. In this respect, company's decision
will be final.
Itemized Invoices
For Corporate clients with established corporate accounts,
Itemized invoices will be sent regularly on a net 10 (Every 15 or 30 days).
For Individual accounts and personal profiles, Itemized
invoices are sent only when requested.
Payment Due Date
For corporate clients, all the invoices should be cleared
within 15 days of issuance of invoices, unless stated in the contract. After
that, if they fail to clear the invoices, interest charges of %18 yearly or
%1.5 monthly will be charged.
For personal profiles or individual accounts, all the
payments must be cleared immediately after the completion of the ride. If you
are using credit card, final bill will be charged to your card after the
completion of the ride.
Point To Point Fare
The company calculates fares according to the zones and
mileage. We offer special discounts to corporate if they reach the minimum
mileage usage designated to them. For special price, you can consult our sales
representatives.
Hourly Rates
Each hour including 25 km driving
Extend hour will be extra charge
Extend driving distance will be extra charge
Waiting Time
For airport and train station pickups, you have a
complimentary wait time of 60 minutes.
For other pickups, a 15 minutes grace time is given and
after that, we will start charging the client. For train and sea port pickups,
no waiting time is given because we can not monitor the schedule of train arrivals.
We hope you Will cooperate with us.
Stops
If you want to make a stop during the ride, the price may
vary. To get the correct quote, please call our customer support. However,
courtesy stops like sopping to collect mail; coffee or newspaper does not incur
extra charges. However, if you want to make multiple or longer stops, you will
be charged extra bill. Picking up additional passengers will also incur stop
charges.
Tolls
Tolls is included in the charges
Meet Greet
Meet and greet service is available at extra charges. The
chauffeur will wait for the passenger at the exit gate or customs exit point
with a sign that has his or her last name on it. After that, the driver will
escort the passenger to the vehicle and also provide assistance with the
luggage.
Parking Fee
All parking fee is included in the charges
Gratuity
Gratuity is included in the charges
Baby Seats
We can arrange the baby seats upon request.
Holiday Surcharges
Holiday and Severe Weather surcharge may be applied to
trips occurring on:
New Year's Day
Memorial Day
Labor Day
Christmas Day
Fourth of July
Thanksgiving Day